| i) Application of Business Premise License | To ensure 80% of license application be processed from the date the application received until identifying the result (tolak/tangguh/sokong) | 30 days from the date of license application |
| ii) Application of Fast Track License
|
To ensure all Fast Track license application be processed from the date the application received until identifying the result (tolak/tangguh/sokong) | 10 days from the date of license application |
| iii) Application of Immediate (serta-merta) License | To ensure all immediate (serta-merta) license application be processed from the date the application received until identifying the result (tolak/tangguh/sokong) | 30 minutes after the application |
| iv) License Application Appeal | To ensure all all License Application Appeal application be processed from the date the application received until identifying the result (tolak/tangguh/sokong) | 30 days from the date of license application. |
| v) License Renewal | To ensure all business license within Majlis’s jurisdiction be renewed before its expiry date | 60 days from the date renewal notice be issued |
| vi) License cancellation | Ensure license be cancelled after the letter of license cancellation be received 60 days from the date of the license cancellation application | 60 days from the date of the license cancellation application |