QUALITY OBJECTIVE

  • To Increase efficiency/ quality of Development and Human Resource Management;
  • Efficient, Effective and Accountability in Finance Management;
  • Increase in Civic Education among MBS Clients;
  • Increase Co-operation with Government Agencies, Private Sectors, Non-Government Organizations (NGO) and Professional Bodies; and
  • Increment in all aspects of infrastructure and Public Amenities in Seremban.

QUALITY POLICY

We strive to deliver quality services in improving the well-being of all residents via quality management system and continuous improvements to fulfil client’s total satisfaction.

ORGANISATION MEMBER’S ROLE IN IMPLEMENTING MS ISO 9001:2015

  • Understand the basic requirements for the execution of the Quality Management System of MBS.
  • Understanding Quality Manual, Quality Procedure, Work Order and other supporting documents that needs to be prepared.
  • To execute tasks according to the documented Work Order in order to continually increase work quality.
  • Offering Efficient, Effective and of Quality in our services to the clients to ensure quality objectives being fully realised.
  • Providing suggestions for improvements to increase quality of delivery.